Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider answer all of your questions?
Some were answered
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy