Jennifer Evans, Owner

Jennifer Evans, Owner
AMERICAN SURGICAL SUPPLY INC 347 Pottsville/St. Clair Hwy POTTSVILLE, PA 17901
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
The office was very easy to locate. I didn't have any trouble finding it at all. They are always prepared for my appointment and remember everything about me. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by Anonymous
October 15, 2011
Did this provider listen to your input and concerns?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
September 30, 2011
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They made the extra effort to make sure every question and concern I had was addressed. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.
by Anonymous
September 12, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 29, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
August 29, 2011
Was the waiting area spacious?
Yes
by Anonymous
June 16, 2011
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