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OXYGEN OF OKLAHOMA INC

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SHAWNEE, OK

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OXYGEN OF OKLAHOMA INC
OXYGEN OF OKLAHOMA INC
(10 Reviews)
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1020 E MACARTHUR ST SHAWNEE, OK 74804
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
3 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Staff
1 star average for Staff
submitted order to be billed by Humana Ins and have received no notice of when to expect delivery. Address is 502 E Wallace Shawnee OK, 74801 Phone is 4055013482. Have not had new supplies in over a year, headpiece is broken and I am getting exceedingly aggravated by your slow customer service. I even sent a photo of the mask I require and received an answer but no supplies. So my review is a less than stellar 4 out of 10
by Sharon Jarvis xxx.xxx.157.46
January 21, 2023
Was very dissatisfied with their service felt like I had to do their job for them They kept saying that they needed records from my doctor and that they would try to get them from them well I had to wind up calling my doctor myself and and having my doctor just email the records over never have I ever Had to go out of my way to get my doctor to do something for me they are Johnny-on-the-spot my doctor is But that took about 2 to 3 weeks to get everything that they needed because they kept saying that they were going to call me back and I only received one call back after me calling them 3 to 4 times I 4 times I was very shocked to get the 1 so finally my machine came in man they did not have everything the thing which was understandable but they told my wife that they would have to order my mask and I would get it In a short time period well here it is 5 to 6 weeks later still no mask I called them today and they said there's notes on here I will email them And you should receive your mask within 5 business days through the mail I'm not holding my breath I will probably have to call them again very dissatisfied with these people I wish there was another place in town that took my insurance would definitely use them instead
by Unsatisfied xxx.xxx.181.29
August 16, 2022
They go out of their way to assist their patients.
by Shelley xxx.xxx.207.118
March 07, 2022
My physician referred me to this business. I have never had to purchase medical equipment before and did not know what I was supposed to do. I followed the advice of my physician and went to Oxygen of Oklahoma. The manager there was not in the least friendly...in fact was rude and acted as if I were stupid for not knowing what I was supposed to do. I would not recommend going to this business. Apparently the customer/patient is supposed to know how things work....even though it is not their job. Being supported and informed in a kindly manner would be most appreciated. I felt as if I was doing something wrong by coming into their place of business.
by Debbie xxx.xxx.95.3
April 12, 2019
I am very please with the services I received. Knowledgeable staff, pleasant customer service. Would highly recommend.
by Estelle xxx.xxx.138.126
January 24, 2017
Were you glad that you had the appointment with your provider?
No
Did this provider show attention to detail?
Sometimes
Did this provider's staff seem to respect him/her?
Absolutely not
Do you think that the provider's staff are well trained?
No
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.250.122
March 11, 2014
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider promptly return your phone calls?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Louise W xxx.xxx.82.1
December 02, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Are you going to visit this provider again?
Without a doubt!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by DAVE xxx.xxx.7.93
November 04, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.61.53
June 12, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by glorua taber xxx.xxx.19.37
September 19, 2012
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Map and Directions
1020 E MACARTHUR ST, SHAWNEE, OK 74804