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HEALTH CARE SOLUTIONS AT HOME INC

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HEALTH CARE SOLUTIONS AT HOME INC
HEALTH CARE SOLUTIONS AT HOME INC
(8 Reviews)
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1130 LAKE AVE ASHTABULA, OH 44004
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Staff
5 star average for Staff
This business gives absolutely excellent caring service to customers who are on oxygen. My oxygen concentrator failed at midnight on Saturday and I was reluctant to call anyone at that late hour. I made it through the night on other oxygen supplies and the called on Sunday morning. Healthcare Solutions sent out a driver with a new concentrator and it was there within a hour of my call. The employee who came checked my concentrator and found that it was not working. He replaced it with a new one and showed me how to work it. He was very pleasant and very helpful.
by Nancy Mueller xxx.xxx.15.236
January 08, 2023
Very kind and respectful. Explained everything thoroughly about the equipment they were providing for me and were very knowledgeable and able to answer every question I asked. Excellent Medical Supply Company! And great customer service!
by Lori xxx.xxx.162.71
May 03, 2016
Was the staff at this retail store friendly?
Yes, they went above and beyond
Did this retail store have reasonable prices?
Yes
Were you able to get all of your questions answered while you were at this retail store?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was the retail store easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.83.18
September 02, 2014
Does this provider have helpful information available online?
Yes, but very little
by Anonymous xxx.xxx.185.105
November 09, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.27.69
April 19, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider late to your appointments?
No, they were on time
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.145.236
March 15, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.227.196
December 20, 2012
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen.

They are the most helpful people I have met yet when dealing with my medical problems. I wish my Doctors could be so though and understanding.
by Anonymous
July 28, 2011
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Map and Directions
1130 LAKE AVE, ASHTABULA, OH 44004