Donald Sladky, Retired

Donald Sladky, Retired
CORNERSTONE MEDICAL SERVICES 451 S HIGH ST AKRON, OH 44311
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Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Would you recommend this provider to others?
Absolutely Not
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous xxx.xxx.114.72
August 15, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider have reasonable prices?
They were decent, but not very affordable
Would you recommend this provider to others?
If I Had To
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous xxx.xxx.218.14
July 01, 2013
Was the waiting area spacious?
No, but I can always find a seat
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous xxx.xxx.44.210
June 07, 2013
Would you refer this provider to a family or friend?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Would you recommend this provider to others?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.24.92
May 31, 2013
I have received two orders from Cornerstone for my insulin pump supplies. The initial order I faxed to them with exactly what I needed. When the order came, the supplies weren't even for the right insulin pump. I was assured when I called that the problem was corrected and there would not be any more problems. Yesterday, I received my autoship order, and low and behold, the wrong supplies were shipped again. I can't keep waiting on them to get the order right.
by Anonymous xxx.xxx.85.77
April 14, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.142.98
April 05, 2013
TERRIBLE -- 5 weeks to get a replacement CPAP mask after they mis-fitted the first one. They do not return phone calls. Staff has no clue about anything related to CPAP unless it is already in the user's manual.
Phone representatives will promise to send out replacement items, and you never get them. You have to call and call and call.

Disorganized and patronizing.
by CPAP-Man xxx.xxx.185.71
March 27, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.225.18
March 14, 2013
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.141.208
February 01, 2013
Would you recommend this provider to others?
No
by Anonymous xxx.xxx.137.51
October 25, 2012
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