HOME HEALTH PAVILION INC

HOME HEALTH PAVILION INC
HOME HEALTH PAVILION INC 5027 ROUTE 9W NEWBURGH, NY 12550
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
First time dealing with this company. Not a very good experience. I have been trying to get a rollator walker with them through Medicare and all I’ve gotten is the run around. I called about two weeks ago. I was told what I needed from my Doctor. I sent my doctor the information they needed to send to Home Health. My Doctor has sent them information they requested - 2 Times and they say it’s not correct so my doctors office has called them and left 2 messages (because they don’t answer the phone) to find out what they actually need and they still have yet to call. I need this rollator walker but I guess I’ll have to go elsewhere. Not a good feeling about this place.
by Belen xxx.xxx.46.210
June 29, 2018
Very helpful and understood exactly what my needs were
by Joan xxx.xxx.161.154
November 26, 2017
I have worked with Home Health Pavilion for over 10 years when I was the soul care provider for my mom in my home. They were professional courteous and amazingly compassionate as I struggled through taking care of her while she was bed bound and recovering from a stroke with Parkinson's. Every single thing that I needed requested was taken care of for 10 years straight without hesitation and the utmost respect for myself and my mother Home Health Pavilion sets the standards for other Medical Supply places I recommend them to everyone.
by Kim Fox xxx.xxx.252.30
February 18, 2017
Always a great help! Staff know their stuff!
by MK xxx.xxx.206.171
October 18, 2015
Were you able to get all of your questions answered while you were at this retail store?
Yes
Did this retail store have reasonable prices?
They were decent, but not very affordable
Was the retail store easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was the staff at this retail store friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.244.60
September 12, 2014
Did this retail store have reasonable prices?
Absolutely!
Would you refer this retail store to a family member or friend?
Yes
Was the retail store easy to locate?
Absolutely! It couldn't have been easier!
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.109.114
July 30, 2014
Do you feel confident that this provider will work with you until a solution is reached?
Yes
by Anonymous xxx.xxx.170.176
February 24, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.71.170
November 05, 2013
I am giving one star because it won't let me give less. They couldn't have been less interested in servicing a device under warranty. Tried to get me to pay cash because "it would be faster." When I got the device back, it was in worse condition than when I brought it in. Completely incompetent. Don't go here. For anything. Ever.
by anonymous xxx.xxx.227.159
February 13, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.92.142
December 18, 2012
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