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GEM RESTORATION SERVICE INC

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GEM RESTORATION SERVICE INC
GEM RESTORATION SERVICE INC
(10 Reviews)
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17639 UNION TPKE FLUSHING, NY 11366
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
MY FIRST TIME VISITING GEM ON APRIL 25,2023. I APPRECIATED THE SERVICE PROVIDED. THE OWNER WAS VERY FRIENDLY AND INFORMATIVE. THE PERSON THAT DID THE REPAIRS DID A GREAT AND EFFICIENT JOB. WILL DEFINITELY RECOMMEND THEM TO ANYONE.
by CHRISTINE ROBINSON xxx.xxx.43.84
April 25, 2023
My Uncle, who is an 88 year old amputee took his motorized wheelchair to be repaired and was very disappointed when he found out that the chair was not repaired after a $200 repair bill. The man told my Uncle that he wrapped the main chord with black tape and changed the battery. He did wrap the chord but did not change the battery. And the wheelchair is still not repaired, it still stop and goes. My Uncle called the man back to complain and the man started yelling at him and claimed my Uncle spoke to someone else and hung up on him. Now my Uncle is incapacitated and unable to attend his Doctor's appointments besides dealing with his disability. And we're still trying to find a repair shop. I wouldn't recommend Gem Restoration if my life depended on it and I will also complain to wheelchairusa.com to tell them to stop being associated with them. There should be zero stars.
by Stuart Kelly xxx.xxx.133.169
January 12, 2021
Great service and choice of medical products. Would use this company anytime and everytime.
by enaid7575 xxx.xxx.97.47
June 19, 2019
I would and did not do business with these people. The owner was extremely rude and very aggressive. My questions were not answered as the staff I refer to was either on the phone or trying to make a sale.
It amazes me how a business such as this could survive as long as they have. They're major concern are the dollar signs not good customer service which in turn would lead to a sale.
I traveled from Long Island to their location in Flushing, New York at 176-39 Union Turnpike. What a waste of gas and time.
by ananomous xxx.xxx.204.60
January 20, 2015
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's staff friendly?
Yes
Would you recommend this provider to others?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider have reasonable prices?
Yes
by beth xxx.xxx.73.4
February 03, 2014
Would you recommend this provider to others?
Absolutely Not
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous xxx.xxx.244.18
October 15, 2013
This is a good place
by llb xxx.xxx.253.31
September 22, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were you able to relax during your appointment?
Yes, I was completely at ease
Are you going to visit this provider again?
If I need to, I'll return
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.9.194
November 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.35.236
July 19, 2012
I was never able to relax during the phone call. I was on edge the whole time. Their staff was not friendly at all, I didn't feel welcome there. The owner was extremely rude on the phone and his attitude was very negative. Hard to believe that a company like this can stay in business treating potential customers like they did. The objective should NOT be ONLY PROFIT in helping sick/elderly people. Makes me wonder how they treat their own relatives.
by Anonymous
July 19, 2011
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Map and Directions
17639 UNION TPKE, FLUSHING, NY 11366