One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I will return for my medical equipment needs