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CENTRAL MEDICAL SUPPLY INC

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CENTRAL MEDICAL SUPPLY INC
CENTRAL MEDICAL SUPPLY INC
(6 Reviews)
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240 US HIGHWAY 206 FLANDERS, NJ 07836
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Very helpful
by Trish xxx.xxx.35.139
April 29, 2019
Was the waiting area spacious?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.232.27
June 01, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you recommend this provider to others?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.48.38
January 25, 2013
I called Central Medical Supply in Flanders, NJ last week to check availability and price to rent a piece of equipment. Today I called to verify the equipment was still available and was given a different rental price (higher) for the same item. I asked my husband to question the difference before sending him there to pick up the item. When he arrived he was quoted a different price (again higher still) by the counter attendant , who pointed to the price posted on the wall as the current rate. When my husband asked how it is that two phone quotes could be different from the posted rate? The attendant claimed to not know or be able to find out who issued the second quote just an hour before, (which was still higher than the original) and that he "just worked there" and therefore couldn't honor the original price. My husband told the attendant that this confusion has wasted his time and because of such poor business practice he would rent the item somewhere else. The attendant replied that his time was wasted also!

After calling the Manager who explained that recent price changes were not clearly communicated to all employees who represent the business. He apologized of course but made no concession for the wasted time and effort this had caused.
This review is not about money, but rather about the first order of business which is the integrity and willingness of the service staff to resolve a problem without allowing a customer to walk out unsatisfied and frustrated. I will not return any business to Central Medical Supply.
by Maureen xxx.xxx.110.105
October 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.124.133
June 27, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
October 31, 2011
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Map and Directions
240 US HIGHWAY 206, FLANDERS, NJ 07836