Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision