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SENIOR HOME HEALTH CARE INC

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SENIOR HOME HEALTH CARE INC
SENIOR HOME HEALTH CARE INC
(15 Reviews)
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4204 MARTIN RD STE E WALLED LAKE, MI 48390
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
my home oxygen was stole by serenity springs when place had to close down and all residents had to move out in 1 day. I need a home concentrator now with distilled water bottle asap to see if wellcare pays for one my number is 9893955149
by Lea Larsen xxx.xxx.76.210
June 23, 2022
I've been dealing with them for 5 yrs. Customer Service has much to be desired when you have a problem, sure if you want to order supplies they're lickity split to help you make your order but other wise they don't want to talk and will pass you through phone to phone to phone till they wear you out. Be-Ware !!!
by TSquare xxx.xxx.163.14
December 12, 2018
They had my script from my doc (over two weeks) to contact me so that I could order supplies again . . . and told me to have the doctor fax over a script, when he already did. Then told just kidding. . . that I was on the "Will Call" list, but that I probably didn't want to be called? Duh . . . who says this. Then told she found the script and said they will send out everything. I asked what is everything??? Said I just need hose, face mask and filter. She said okay. Then she told me I had the "pillow mask". I told her that was over two years ago; that this order was written for a full face mask. She told me again "just kidding" she sees it is for a full mask. No apologies for confusion or not looking into it; just saying anything off the top of her head from previous order two years ago. I can only imagine what I will find in the mail.
by Name withheld xxx.xxx.228.130
April 03, 2018
Very disappointed in service. Always sending wrong supplies never a follow up . Always had to call to replace masks . Now they are refusing service because I'm on Medicare ! My machine not working right they don't care , want me to do without I guess . Said I have to pay up front for rental then pay for all repairs. I just noticed the machine was refurbished to begin with. But charged for new . I'd stay away from this co. Delt with for over 10 yrs. because sales person was a friend mr. D.H. Now I know.
by Loretta / Roger xxx.xxx.106.187
October 24, 2015
I have had excellent results with Senior Home Health Care. I have recently purchased a CPAP from them. Wonderful therapist, she came right to my house and showed me everything that I had to know about using my PAP machine. I had to go to their building and get fitting with a mask as i was having problem with mine. My therapist has been very good to me and has helped me find the correct mask for me.
I would recommend them to all when getting a CPAP machine. Thanks Freida.
by Charlotte xxx.xxx.177.162
May 29, 2015
This is a wonderful company. Unlike other companies, they send your supplies to you overnight. They come to your home to set you up and adjust your cpap pressures. They call each month to tell you what you are eligible for and ask what you want them to send you. Everyone we have dealt with has been kind, caring, and happy! I highly recommend them!
by Graddean xxx.xxx.198.219
November 25, 2014
Was it easy to find parking at this retail store?
Extremely easy, and close to the entrance
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to get all of your questions answered while you were at this retail store?
Yes
Did this retail store have reasonable prices?
Yes
Was the staff at this retail store friendly?
Yes
by Anonymous xxx.xxx.205.226
May 29, 2014
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by Anonymous xxx.xxx.168.76
March 26, 2013
THIS IS A HORRIBLE COMPANY. Took forever to get someone to call me back for my initial meeting with respiratory therapist. They set me up with the prescribed CPAP and mask and then proceeded to send me the wrong supplies EVERY month. After numerous phone calls I could never get this resolved. They billed my insurance for the parts and never credited things back.
by FGS xxx.xxx.197.103
December 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Mary E. Rathbun xxx.xxx.138.225
July 25, 2012
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Map and Directions
4204 MARTIN RD STE E, WALLED LAKE, MI 48390