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SUFFIELD OXYGEN SALES INC

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SUFFIELD OXYGEN SALES INC
SUFFIELD OXYGEN SALES INC
(4 Reviews)
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31 MAIN ST GPO 531 CHICOPEE, MA 01021
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Horrible horrible service. I was a customer for few years and it was never easy getting a CPAP mask from them. I would call for one and it would never show up. An order would go in again and the same thing would happen. Some times it would take me a few months to get one. The last mask order I placed I was told that the post office changed their policies and they refuse to deliver masks in the mail. I had to drive over 30 min to get the mask at the office because it was never delivered. Once I changed to another company I found out that there is no difficulty getting a mask through USPS and that you should replace your mask every 3 months. I was never told by this company to replace the mask every 3 months. I just don't want anyone else to go through the frustration I went through.
by Frustrated xxx.xxx.165.176
May 12, 2015
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.226.229
January 06, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.16.149
April 17, 2012
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They paid close attention to me and all of my questions were answered. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by Anonymous
May 24, 2011
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Map and Directions
31 MAIN ST GPO 531, CHICOPEE, MA 01021