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LAWSON SURGICAL INC

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LAWSON SURGICAL INC
LAWSON SURGICAL INC
(11 Reviews)
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431 N FREDERICK AVE GAITHERSBURG, MD 20877
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Would not take back an unopened item bought an hour or so earlier except for exchange. The clerk pointed out their policy which was on the wall up by the ceiling. This policy was NOT pointed out to me when I bought the item. Their policy regarding returns was also on the receipt which, of course, I could no see until after I purchased the item. I am very dissatisfied with the service I received.
by Dr bill UHLENDORF xxx.xxx.172.36
July 31, 2014
Did this retail store have reasonable prices?
Yes
Was the staff at this retail store friendly?
Yes
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Was it easy to find parking at this retail store?
Extremely easy, and close to the entrance
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by DOrr xxx.xxx.66.2
May 02, 2014
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.194.251
August 19, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.125.211
June 07, 2013
Would you refer this provider to a family or friend?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.113.2
March 27, 2013
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was this provider's office too cold?
No, it was fine
Did this provider use excessive foul language?
No
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.101.140
February 16, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.101.98
August 15, 2012
Terrible customer service. Don't expect any help with problems that may occur with purchases and the return policy is terrible. Forget the old saying the customer is always right......they do not wish to please the customer. Wish we had known that before purchasing. We will never return and have advised friends and family they'd be better off going elsewhere.
by Eileen xxx.xxx.97.110
March 25, 2012
Would you recommend this provider to others?
If I Had To
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous
January 08, 2012
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
October 26, 2011
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Map and Directions
431 N FREDERICK AVE, GAITHERSBURG, MD 20877