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BAY STATE MEDICAL INC

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BAY STATE MEDICAL INC
BAY STATE MEDICAL INC
(8 Reviews)
> Get Phone Number & Directions
7271 PARK CIRCLE DR HANOVER, MD 21076
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
3.5 star average for Environment
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Expertise
5 star average for Expertise
Value
5 star average for Value
Worst company I have ever used. Rude, overcharges, does not apply payments, and lies when they are caught in their deception.
by BS xxx.xxx.181.149
January 19, 2019
I received a CPAP from Bay State Medical well over a year ago. They followed-up only once and that was well over a half year ago. It would be nice if hey provided better service. Other providers regularly call to follow-up at least every 3 months.
by Phil xxx.xxx.139.29
March 09, 2018
Very good the people are very polite and always help me with whatever I need!
by Kathy Gordon xxx.xxx.32.148
November 02, 2016
Was the retail store easy to locate?
Absolutely! It couldn't have been easier!
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Did this retail store have reasonable prices?
Absolutely!
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was the staff at this retail store friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.146.214
June 11, 2014
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.96.43
December 31, 2013
I purchased a power chair from Bay State Medical. I am happy with the chair but, after 2 years of ownership, I am very unhappy with the service response I have received from Bay State. My only mobility is through the use of this chair. When I have a serious problem with the performance of my chair, I need access to someone to discuss a possible solution. However, I leave a message at Bay State Medical in the morning and frequently many times more before getting a response. I have gone as long as 3 days before getting a return call. After finally making contact, I was promised a return call before the day was over. I never received the call.

Bay State shows no appreciation for the needs of the handicapped. Since I can't walk, I am completely dependent on my chair to get around. When I'm having problems, I need a quick response. I don't get it from Bay State Medical. Even if they don’t have an answer at that moment or know how to proceed, it’s important to keep me informed. If I’m not able to go anyplace for a while, I need to know that but Bay State Medical does not recognize that need, Therefore, I suggest you take your business to a more responsive facility.
by Phil xxx.xxx.165.117
November 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.109.226
May 09, 2012
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
August 31, 2011
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Map and Directions
7271 PARK CIRCLE DR, HANOVER, MD 21076