LOVEJOY MEDICAL INC

LOVEJOY MEDICAL INC
LOVEJOY MEDICAL INC 132 VENTURE CT STE 12 & 13 LEXINGTON, KY 40511
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Value
1.5 star average for Value
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Had CHAMPVA Insurance everything we great, then I became eligible for Medicare and they paid 80% and CHAMPVA was to pay20%. Was told to get a new prescription and Dr. said for her to call his Nurse and tell her what she needed. She told me she was tired of fooling with My Dr. and me and was going to send for my C-Pap machine and my oxygen machine. She sent the Van out and picked it up leaving me with out oxygen or anything
by Maxine xxx.xxx.159.140
September 23, 2015
I will never go back for C-Pap supplies. Slow service, act as if it is painful to help with problems. Tried to get a new mask, my prescription was up to date, yet they needed another one. According to my doctor the prescription they had was good. All I got was a run around. Took my business to Cooley Medical whom auto ships my supplies when due.
Not very professional!
Mark Gibson
by Mark Gibson xxx.xxx.239.139
March 20, 2015
Did this retail store have reasonable prices?
Not at all, they were ridiculous!
Was the staff at this retail store friendly?
Yes
Was it easy to find parking at this retail store?
Yes, it was convenient
Did this provider seem current about the latest advancements in their field?
Somewhat
Do you feel like this provider's office is well staffed?
No
by Anonymous xxx.xxx.213.203
September 18, 2014
Would you refer this retail store to a family member or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.194.46
June 19, 2014
While I was there, they kept trying to get me to buy stuff that I didn't want. . I wasn't able to get all of my questions answered the time I was there. I ended up leaving even more confused and frustrated. It was fairly easy to find my way there. They didn't have affordable prices at all. They overcharge their customers.. The staff was very friendly and welcoming. The staff obviously was sales oriented and trying to up sell rather than address the need.
by Mark Denno xxx.xxx.120.72
May 07, 2014
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.93.84
November 19, 2012
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