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SLEEP SOLUTIONS INC

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SLEEP SOLUTIONS INC
SLEEP SOLUTIONS INC
(39 Reviews)
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825 E GOLF RD STE 1144 ARLINGTON HEIGHTS, IL 60005
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Wonderful staff - very helpful and understanding
by Brian xxx.xxx.10.233
February 16, 2020
Did this retail store have reasonable prices?
Yes
Was the staff at this retail store friendly?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it easy to find parking at this retail store?
Yes, it was convenient
Does the staff at this retail store always take that extra step to make you feel special?
Yes, I always enjoy going here
by Anonymous xxx.xxx.253.169
September 29, 2014
Was the staff at this retail store friendly?
Yes, they went above and beyond
Was it easy to find parking at this retail store?
Yes, it was convenient
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to get all of your questions answered while you were at this retail store?
Yes
Did this retail store have reasonable prices?
Yes
by Anonymous xxx.xxx.160.10
July 08, 2014
Did this retail store have reasonable prices?
They were decent, but not very affordable
by Anonymous xxx.xxx.204.110
April 17, 2014
I WAS a customer for a number of years, for both my CPAP and supplies. However when I started to try to order new supplies in Nov 2013, the experience was a disaster. Sometimes calls would go to other parts of a parent company (Lincare?) that could only say - yes we have you on file.

Repeated promises were made that they would check and call me back and I never got a single call back.This ended up costing me some money since the supplies would have been on the 2013 plan year when I had met the deductible and plan maximum.

I have moved my business elsewhere. Based on my experience, I wouldn't recommend them to my friends or family, or my worst enemy.

Three or four calls in they said my files were archived and/or information (insurance info) was not transferred when the were bought by the new company. I kept having to explain what I needed.

I finally went to another vendor which involved getting copies of my original sleep study and other inconveniences, but I now have a new mask, filters and nasal pillows.

I was very disappointed.
by Lynn C xxx.xxx.27.126
February 20, 2014
My CPAP needed repair. It took them 8 weeks to diagnose the problem. They never call me back. It's now been 4 additiona weeks making it a total of 12 weeks and still nothing. They are rude and not at all helpful.
by EAS xxx.xxx.124.250
December 19, 2013
I agree they have are terrible. My CPAP machine is not working properly and I have been calling for three weeks to get a tech out and nobody calls me back. Even asked for the manager three times and she has not called back. Glad they are in the business of helping people!
by Ron xxx.xxx.226.190
December 10, 2013
Not what they used to be. Sleep Solutions has been sold and the person who answered the phone when I called last week was not only unhelpful but rude and obnoxious. I am in the process of switching to a different provider after being with Sleep Solutions for about ten years.
by Mary Ellen Becker xxx.xxx.84.102
October 22, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.192.252
October 15, 2013
Was it easy to find parking at this provider's office?
No, I had to pay for parking!
by Anonymous xxx.xxx.166.143
September 17, 2013
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Map and Directions
825 E GOLF RD STE 1144, ARLINGTON HEIGHTS, IL 60005