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ROTECH OXYGEN & MEDICAL EQUIPMENT

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ROTECH OXYGEN & MEDICAL EQUIPMENT
ROTECH OXYGEN & MEDICAL EQUIPMENT
(7 Reviews)
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4450 W EAU GALLIE BLVD STE 137 MELBOURNE, FL 32934
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Value
3 star average for Value
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Please enter your review here.
by Charlie xxx.xxx.102.81
August 22, 2017
Did this retail store have reasonable prices?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was the staff at this retail store friendly?
Yes
Was the retail store easy to locate?
Fairly Easy
How would you compare this retail store to other retail stores that you have visited?
Fairly Average
by Anonymous xxx.xxx.48.87
August 14, 2014
Does the provider's staff try to accomodate your schedule when booking appointments
No
Was this provider helpful about using your insurance coverage?
No
Would you recommend this provider to others?
No
Did this provider have an entertaining selection of waiting room magazines?
No
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.31.37
March 25, 2014
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider have helpful information available online?
No, just a basic listings page
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
by Anonymous xxx.xxx.199.201
September 20, 2013
I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. They never made any effort to follow up with me and consequently I owe $150 out of pocket d/t their letting the ball drop! Their follow up didn't exist. They didn't tell me anything about my treatment options or insurance issues that THEY created, not in my favor either! Their staff person named Sarah, was without a doubt, one of the most rude, nasty, finger-pointing people I've ever come across. Another staff person, David, seems to be clueless about how the system works in general! Would NEVER recommend them!
by Anonymous xxx.xxx.128.18
April 25, 2013
I want to take a moment to say something about this company. I have delt with them many many times over the years. From around 2000 onward reguarly throughout 2006 and again today. I have to say even back then they cared for the customer as a indivual. I would give them the highest rating possible, And also they go out of the way to help the family sometimes at cost to them selves. My son I called about a matress for willing to pay. But Because they had extra gave it to me free of charge just to hep a child with medical issues. I wasn't even a patient of theirs at the time either. Several years ago when they took care of my mother they often wrote off the cost of her supplies because she had no insurance for a few years. So I paid for some at a severely reduced fee and others they just gave her. My family was spending 2500.00 a month back then just for about half of her medical costs. This company truely cares. I so wish we could use them now for my kids medical needs, But we do for the things we can. Rotech you are truely a family geared company. Thankyou.
WIth Best wishes
The Brennan's
by Anonymous
February 16, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
November 12, 2011
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4450 W EAU GALLIE BLVD STE 137, MELBOURNE, FL 32934