SUBURBAN PHARMACY CO

SUBURBAN PHARMACY CO
SUBURBAN PHARMACY CO 344 N MAIN ST WEST HARTFORD, CT 06117
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Siberian Pharmacy no longer exists.
by Val xxx.xxx.224.202
February 10, 2019
They just couldn't have been less helpful. A very bad experience. I need one item Lneed ten or this item a month, but they refused to fill my prescription u til I convinced them that it was truly the only item I needed. They were not interested in my need, only selling me more product.
by T. Evans xxx.xxx.242.215
January 29, 2016
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.155.81
November 25, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.40.35
April 24, 2013
Generally poor, inefficient operation.There is no way to get through directly by phone for routine re-order. Instead, one must go through a chain of different voicemails often ending up with someone who feels compelled to re-invent the wheel with needless, repetitive questions of info already on file. Supplies are never in stock and require 3-4 days to get them on site. This often necessitates more than one visit.

Overall, Suberban Medical is plagued with poor management that is just not focused on the customer. It is closest to me so that's the only reason I shop there.
by froggy xxx.xxx.210.195
March 25, 2013
Was the waiting area spacious?
Yes, extremely spacious
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you by name?
Sometimes, but not always
Was this provider's office too cold?
No, it was fine
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Michele xxx.xxx.205.84
February 04, 2013
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.49.114
July 23, 2012
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