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WHEELCHAIR CITY INC

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WHEELCHAIR CITY INC
WHEELCHAIR CITY INC
(16 Reviews)
> Get Phone Number & Directions
41610 DATE STREET 105 Murrieta, CA 92562
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I was looking to buy a power chair for my aunt. When I went to Wheelchair city. I was helped by Angelica and Helen. They were very kind and professional. They explained how i can apply thru medicare for my aunts power wheelchair. They took there time and I am truly great full for the great Customer Service.
by Frank Jones xxx.xxx.231.197
April 27, 2020
I picked up a knee scooter under my primary doctors advice. Three days later I visited a specialist that said it was not required. Wheelchair City would not prorate to only the four days used. They refused and would only bill to the week or month. Sad to see company take a customers cash for simply greed.
by Steve xxx.xxx.202.162
August 02, 2019
Great Customer Service! Barbara processed my moms paperwork and her wheelchair was delivered the next day. She took time with us and did not rush us out of there. Great caring people.
by Martha Gonzales xxx.xxx.14.36
June 18, 2017
My mom lives in San Diego and this company took care of all the paperwork and brought the wheelchair for my mom. They were very kind and patient with me. They are a professional company and explained the procedure to us. My mom didnt have to pay a penny. The doctor signed all the paperwork and we had the chair the next day.

Thank you for helping us!
by Gloria Sanchez xxx.xxx.21.164
May 19, 2017
I called to have my wheelchair exchanged for a smaller one. You're in for him I talk to Mark italked to Mark took care of the situation in a very professional way. He found a way to exchange the chair for me. My life is now a lot easier. Thank you wheelchair city And especially Mark.
by And especially Mark.BreBrenda Farrington am I taking the scooter OKnda FarringtonBrenda Farrington xxx.xxx.15.16
April 04, 2017
This company should be put out of business. Over two months ago our doctor sent them the paperwork to get her a power chair through Medicare. Numerous times I called to the the status of the paperwork. They tell me there is only one person who handles power chair paperwork. Twice I called and they said they would have this person call me, she never did. Yesterday I called and was told the lady was not in, so I called back today and was told she was out. The lady I talked to checked on my wife's paperwork and told me they had not even processed the paperwork to send to Medicare. What the HELL??? Two months and it still has not been sent? Then the lady says the person who handles the paperwork goes out to doctor's offices. If that is so, then they need to hire another person to process paperwork, two months delay is not acceptable. I just got off the phone with Medicare and filed a formal complaint against this company. They should be removed from Mediare's list of providers if they can't be more efficient than this. Don't go to them to get anything from Medicare or any other providers.
by Phil Daniel xxx.xxx.107.172
March 03, 2017
I have been trying to get the status of my wife's power chair order for almost two weeks now and can't seem to get an answer. Once I called and was told the lady who handles this was not in that day and they would have her call me. NO CALL. The next time (about 3 days ago) I called I was told the lady who handles this is working from home and they would have her call me. NO CALL. If this is the way they run their business I don't see how they stay in business.
by Phil Daniel xxx.xxx.105.115
January 21, 2017
good store
by mike xxx.xxx.44.108
September 08, 2016
These people have been around for a long time and has always helped me with my Powerchair. I understand that Medicare is getting very strict on who they give equipment to. Marco worked on my paperwork with my doctor and got me a new chair. These people have done repairs for me and really help our community.
by Dory Campbell xxx.xxx.160.176
July 20, 2016
Did this provider rush your appointment?
No
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were you able to relax during your appointment?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Rick Gonzales xxx.xxx.9.187
September 16, 2013
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Map and Directions
41610 DATE STREET 105, Murrieta, CA 92562