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SOLARA MEDICAL SUPPLIES

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SOLARA MEDICAL SUPPLIES
SOLARA MEDICAL SUPPLIES
(8 Reviews)
> Get Phone Number & Directions
720 HIGHWAY 75 IMPERIAL BEACH, CA 91932
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Very disappointed in this company. You talk to 3 different people in the beginning (because apparently no one has an extinction but when you call it tell you if you know your party's extinction -???-- get everything set up everyone says the same thing as far as cost. Then we wait so called ask what we were waiting they said your cc# -- you have my number -- Oh we do. Get meter/ 1 mth supply of sensors told I would get 3 mths-. Then I start receiving monthly bills for rent. We I called and asked about it I was told yes maam you still owe on it. I paid what I was told to pay no one ever mentioned anything else about owing. I've had nothing but problems and lies with this company since the beginning. I'm highly disappointed in them. I wish I could leave 0 stars but it won't let me.
by Disappointed xxx.xxx.244.34
January 31, 2024
Awful. No return calls. Been over a month without sensor supplies
by Alias xxx.xxx.148.53
May 04, 2016
Signed up with Solara. Yvonna is their intake manager. Called a month before we were to receive our next order, giving plenty of time. However she delayed 2 weeks till I checked on her to make sure all was in line. Never got it lined up, caused us to be a month late and getting our next order. Even when she was going to send us a few sets to hold us over, that came out a week and 1/2 late. Hector the manager who stated he would call us and take care of this never did. Nor did he address anything to my knowledge. Save yourself the waste of time and stick with the larger better ran suppliers. These guys act like the 3 stooges.
by Brenda xxx.xxx.103.4
October 14, 2015
Always late! Then make excuses, generally blames the doctor office or the insurance company...
by MS xxx.xxx.244.22
October 12, 2015
If I could add 0 stars, I would. BE WARNED! BEFORE DEALING WITH THIS COMPANY, SEARCH THEIR RECENT FACEBOOK COMMENTS (UNHAPPY CUSTOMERS WHO HAVE HAD DETRIMENTAL ISSUES INCLUDING A PHYSICIAN) AND DO YOUR DIGGING!

I never, ever get my supplies correctly or in time from this company. I am a type 1 diabetic. I have had to use them because my insurance is stubborn about letting me go elsewhere and they put caps on my supplies at times, but when everything is in line and I have MADE SURE with my doctor, my insurance company, the CREATORS of the supplies themselves, I STILL run into trouble. I have had to literally ARGUE with these people. The thing is that once they send you an incorrect order (if you even get that order), you're stuck sitting on it and then they expect you to send it back (if you even get the replacement). I've been waiting WEEKS for a replacement for an order that was placed probably months ago. I need Freestyle LITE test strips, the manufacturer CONFIRMED this to me on the phone when I called to confirm as evidence. My PHYSICIAN/ENDOCRINOLOGIST KNOWS I NEED THESE. I cannot use WHAT THEY CONTINUE TO SEND ME. MY INSURANCE COVERS WHAT I NEED. AND IF THEY DIDN'T, WE'D BE HAVING A CONVERSATION INSTEAD OF ME AND SOLARA BACK AND FORTH.

They are not accredited by the Better Business Bureau. They are a dangerous company. Be careful. They do not care. Please be very careful if you need time sensitive medical supplies.
by Sabrina xxx.xxx.131.208
February 05, 2015
Did this retail store have reasonable prices?
They were decent, but not very affordable
Would you recommend this retail store to others?
If I Had To
by Anonymous xxx.xxx.172.236
May 16, 2014
Would you recommend this provider to others?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.49.81
February 19, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
November 19, 2011
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Map and Directions
720 HIGHWAY 75, IMPERIAL BEACH, CA 91932