NORTHERN HOME MEDICAL

NORTHERN HOME MEDICAL
NORTHERN HOME MEDICAL 930 IDAHO MARYLAND RD GRASS VALLEY, CA 95945
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Expertise
1 star average for Expertise
No longer in business
by David xxx.xxx.123.72
February 09, 2023
Purchased a walker, cane & was very happy with the service
by Adrienne Lincoln xxx.xxx.56.134
June 15, 2017
Northern Home Medical Supply has been the Medical Supply Company of choice for my family.Originally distressed after my baby was diagnosed with Severe Uncontrolled Asthma. I was a new, single mother and my daughter is my whole life. They suggested and assisted me in the purchase of a Portable, Battery Operated Nebulizer, instantly we were on the go(something we never had before) now we were able to make plans instead of live our lives on a day to day basis. My daughter is now on 12 years old and going to camp for a week (with the originally portable nebulizer along side her). Over the years we had misplaced the Manufacturer's User Guide(the original booklet information required by the camp) for her to attend. JENNIFER is awesome. She pulled up my daughter's acct. instantly and offered to contact the Manufacturer and have the booklet emailed to me. She called me back in under 7 minutes. Jennifer copied the booklet from one they had on display and emailed it to me directly. The OUTSTANDING CUSTOMER SERVICE we receive from this store is amazing. A potentially devastating situation for my daughter was eliminated in under 7 minutes....because they cared, Jennifer made me feel my daughter's health(both physical and mental) was as important to her, as it is to me.
THANK YOU NORTHERN HOME MEDICAL AND JENNIFER, once again you are there for us.
by Nancy Morin xxx.xxx.210.15
May 13, 2015
Were you able to get all of your questions answered while you were at this retail store?
None of my questions were answered
Was it easy to find parking at this retail store?
Not really, but I found a spot
Would you refer this retail store to a family member or friend?
No, I wasn't impressed
Was the staff at this retail store friendly?
Not one bit
How would you rate your experience with this provider?
Not good
by Anonymous xxx.xxx.13.27
April 11, 2014
Was this provider late to your appointments?
No, they were on time
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.81.158
February 06, 2013
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
Did this provider have reasonable prices?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.0.6
October 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Lisa Powers xxx.xxx.179.190
August 11, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
January 18, 2012
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Were the restrooms well-stocked at this provider's office?
No, they were out of everything!
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
by Anonymous
August 19, 2011
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
March 04, 2011
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