Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They have a very good professional reputation. I know that I'm under the care of an expert. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.