They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know. I try to avoid the lines there by going during their slow business hours. They always take that extra step to make me feel special. I always enjoy my appointments here. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.