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Every time I've called and left a message, I've never heard back. It's extremely annoying. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. They did not fill my prescription quickly, they lost my prescription that the doctor called in. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. The one thing I couldn't believe during my appointment was that they took a personal call right in front of me. I found it to be incredibly rude.