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WEST GATE HOME MEDICAL EQUIPMENT INC

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WEST GATE HOME MEDICAL EQUIPMENT INC
WEST GATE HOME MEDICAL EQUIPMENT INC
(34 Reviews)
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209 W MAIN ST HYANNIS, MA 02601
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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Beth Marks and the team at west gate medical have been wonderful since my mom had her stroke, I can’t say enough about them, always on top of things and her medical products get delivered super quick. They are kind on the phone and really know their job, I am very pleased with all their help. Thank you Beth
by Bill Smith xxx.xxx.90.16
December 23, 2023
Service in the medical supple section was just plain mean. I was treated from day 1 with cold arrogant manner. Just plain nasty for no apparent reason. But I found online a very good medical company called Save Rite. They delivered quickly and right to my door at half the price for what West Gate charges.
by cg xxx.xxx.110.55
November 25, 2015
I have used this provider for CPAP about four years and have been give old rental machines and outdated parts instead of new equipment. As a result, I've had erratically and nonworking equipment . When I brought in the broken CPAP machine, I was told that I must have done something or the equipment was returned with no repairs done. The situation came to a head during surgery at a hospital when I was unable to breathe because of the CPAP's failed humidifier. A respiratory therapist took a close look at the equipment and detailed the malfunctions. In addition, WestGate does not supply to the patient nearly all the parts authorized by insurance company.
by A patient xxx.xxx.143.23
June 16, 2014
Were the staff members able to answer your questions?
Definitely
Did this provider take time with you at your appointment?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Has this pharmacy ever given you the incorrect amount of medication?
Never! They are always careful to give me the correct amount!
Does this provider maintain a professional appearance?
Absolutely
by Anonymous xxx.xxx.125.55
June 10, 2014
Does the pharmacist ever act suspicious or judgmental at your request for a refill?
No
Did the pharmacist provide a thorough explanation of your prescription?
I received a very thorough explaination. I knew exactly what to expect from my prescription
Was this provider helpful about using your insurance coverage?
Absolutely yes
Was the provider's staff welcoming to you?
Yes
Does this pharmacy typically ship your medication to the wrong address?
Absolutely not! They're always careful to make sure my medication arrives at my house
by Dave xxx.xxx.211.27
March 08, 2014
Was this pharmacist friendly?
Yes
by Anonymous xxx.xxx.18.27
July 26, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Would you recommend this pediatrician to others?
I Already Have
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to find parking at this provider's office?
Yes, it was convenient
Would you recommend this pharmacy to others?
Yes
by Anonymous xxx.xxx.123.102
July 25, 2013
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous xxx.xxx.18.27
March 26, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Eleanor739 xxx.xxx.218.115
February 06, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.18.27
December 24, 2012
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Map and Directions
209 W MAIN ST, HYANNIS, MA 02601