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The McNabb Family

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The McNabb Family
MCNABB PHARMACY & HOME HEALTHCARE
(10 Reviews)
> Get Phone Number & Directions
233 MAIN ST TOWNSEND, MA 01469
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
3 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Very good people. Very reliable, very friendly, very dependable.
We are so very lucky to have the McNabb family pharmacy in Townsend.
by Christine Clish xxx.xxx.29.129
March 18, 2016
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider give unbiased advice?
Yes
Did you feel safe in this provider's care?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.21.109
November 02, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.254.165
April 25, 2013
McNabb Pharmacy is the definition of the perfect, small-town, community pharmacy who isn't afraid of going the extra mile to help their patients, no matter what! In the world where big business seems to have taken over the simple values of everyday life, McNabb's has held strong to their community, mom-and-pop feel. They make an extra effort to get to know their patients and find out what they need. The staff is always friendly (and easy on the eyes); they always remember me and make me feel comfortable and important. They always go the extra mile to make me feel cared for, even including free delivery! They always make the extra effort to make sure that my prescription is ready as soon as I walk in the door and, if it's not, they make sure to explain to me why there is a delay and keep me engaged, making me feel important as a customer and a patient. I'm always amazed at how great their customer service is, even by their younger, teenaged staff. Anyone who asks me where a good pharmacy is, I always tell them to go here, especially over the chain pharmacies and mail order companies! In fact, McNabb's even does their best to match the prices of the chains and mailorders! I have never had a problem with my prescriptions and they are always on time. A multi-generation, family-owned business, they are absolute experts in the field. I would never feel unsafe or apprehensive in their care and would NEVER go anywhere else! Any business who not only cares for their own property, but that of the entire town Common as well (with their BEAUTIFUL flowers in the spring/summer), deserves some serious recognition! McNabb's wholeheartedly cares about our town and it's residents.
by Debbie Meyers xxx.xxx.89.187
January 26, 2013
I have been going to McNabbs for many years and not only are the professionals, but they treat you as a friend and not just a customer. They explain all my medications to me and what side effects I may have. I have an 88 year old mother who is on many medications and when she cannot get out to get the medications, they deliver. It is a family pharmacy and I would rather go here where they know about all my medications then to go to a large chain that treats you as a prescription number. I actually joke with all of the staff when I go in there . I told them when I retire I am coming to work with them, cause they all are so friendly and the pharmacy is a great place to work.
by Anita Collins xxx.xxx.19.229
January 26, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Do you usually have to wait in a long line when picking up your prescription?
No, I'm helped within a few minutes
Was the waiting area spacious?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.119.200
January 25, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.19.229
January 25, 2013
Did this provider have reasonable prices?
Absolutely!
Has this pharmacy ever given you the wrong medication?
Never! They make an extra effort to always be accurate and precise!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Are you going to visit this provider again?
Without a doubt!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Martin xxx.xxx.119.200
January 08, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Was this provider's office clean?
No, I didn't feel comfortable at all
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous xxx.xxx.77.201
October 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.236.247
February 11, 2012
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Map and Directions
233 MAIN ST, TOWNSEND, MA 01469