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Heart of Florida Animal Hospital and Pet Resort

Heart of Florida Animal Hospital and Pet Resort
Heart of Florida Animal Hospital and Pet Resort
(7 Reviews)
(863) 800-0932 14 Kentucky Street Haines City, FL 33844
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.4.250
April 10, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did the veterinarian allow you to stay with your pet at all times?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
by Anonymous xxx.xxx.4.250
January 21, 2013
Is food and water always available for your pet at this veterinarian's office?
Always, there's no fear of your pet going hungry or thirsty here. They have bowls all over the office.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
January 30, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the examining rooms clean and free of odor?
Yes
by Anonymous
January 09, 2012
Did this provider listen to your input and concerns?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider prominently display their diplomas or business license?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous
June 10, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you leave the office feeling satisfied with your visit?
Completely!
Is food and water always available for your pet at this veterinarian's office?
Always, there's no fear of your pet going hungry or thirsty here. They have bowls all over the office.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
June 02, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Are you going to visit this provider again?
Without a doubt!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
May 31, 2011
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Map and Directions
14 Kentucky Street, Haines City, FL 33844