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Viscaya Prado Veterinary Hospital

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Viscaya Prado Veterinary Hospital
Viscaya Prado Veterinary Hospital
(18 Reviews)
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Cape Coral, FL 33990
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by jacks mom xxx.xxx.237.68
February 05, 2014
Was this veterinarian friendly to your pet?
No way!! I would never trust him/her alone with my pet!
Were you able to relax during your appointment?
No, I was on edge
Is food and water always available for your pet at this veterinarian's office?
No, my pet was dying of thirst the last time I was there
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Were the waiting room chairs comfortable at this animal hospital?
Not really
by Anonymous xxx.xxx.217.111
January 12, 2014
I just went there for the first time. The staff was very nice (except one front desk person who was so rude it was astounding). I was a little upset that the verbal estimate given to me was much lower than the actual bill. I will be sure to get the estimate in writing next time. They move slower than I would like, but they took good care of my animal. The staff (with the exception of Ms. Nasty up front) all seem to genuinely care about the animals and it's not just a job to them. I think I will make this my new vet.
by Satisifed xxx.xxx.185.193
December 26, 2013
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
Would you recommend this animal hospital to others?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.75.63
June 15, 2013
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did this provider answer all of your questions?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.191.251
April 23, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.183.169
January 11, 2013
Upon walking into the Del Prado office, the first thing you notice is the people and animals filling the waiting room waiting for ever to be called back to see the vet. The office staff are rushed and overworked, maybe that is why they are curt and rude at times. I guess there is no limit on how many animals they scedule to see. The older male vet at this office (cannot even decipher his initials on my dog's records), misdiagnosed my dog, and treated him inappropriately! I took him to another vet and my dog finally received the correct treatment/diagnosis. DO NOT consider going to this vet clinic. It is cheaper for a reason...you pay for what you get (or don't get!).
by Michelle xxx.xxx.92.53
October 14, 2012
Did the veterinarian allow you to stay with your pet at all times?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
by Anonymous xxx.xxx.147.73
October 10, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider late to your appointments?
No, they were on time
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
by Anonymous
December 07, 2011
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous
October 15, 2011
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Cape Coral, FL 33990