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Animal Care Wellness Center Inc

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Animal Care Wellness Center Inc
Animal Care Wellness Center Inc
(3 Reviews)
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San Bernardino, CA 92405
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(3 Reviews)
Only went to this vet because they were the only local that would see a rabbit. Made an appointment and showed up early. Wasnt very busy but still sat in the waiting area for over 30 min. Then sat in the exam room for another 30 min. Then sat around and waited another 30 min for an xray.

My experience was the same as other reviewers, they are more interested in money then the animal. I had to pay for an office visit, than an xray then nickle and dimed for a bunny splint with bunny gauze. Now I realize these things cost money, but $35 just to walk in the door, $90 for a xray of a bunny foot, another $70 for a bunny splint. I spent $300 on a broken bunny toe.

The Vet says come back in a week and we can check the splint. I came back and was told, Oh Dr's not here today come back tomorrow. Gee thanks for wasting my time, again.

So I return for a recheck, well they failed to tell me that a recheck is another $30 and we replaced the splint and gauze, thats another $30. See you in a week for another checkup

So I asked what does this checkup entail, oh we will take another xray and see how the foot is doing and determine if the rabbit needs to stay in the splint. So I said another $30 visit to wak in the door plus another $80 xray and another $50 for splint and gauze? The vets response is "You dont expect me to work for free?

I have spent almost $500 on a broken toe of a rabbit. The vet and his staff act like their doing you a favor by taking your money. I will not reccommend them to anyone and will never go back. Do not take your pet their unless you have money to throw away and enjoy being treated like garbage.
by Daisy xxx.xxx.12.162
October 22, 2013
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I need. I was happy with the level of care that I received however, they are very pricey and I have had to shop around to find alternate places for spaying/neutering as the cost comparison is a difference of $500! I will be going back as they are close to my home and they know the history of my animals.
by Anonymous
July 13, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Anonymous
May 02, 2011
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San Bernardino, CA 92405