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Del Mar Pet Hospital

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Del Mar Pet Hospital
Del Mar Pet Hospital
(3 Reviews)
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Aptos, CA 95003
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Consumer Feedback

(3 Reviews)
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Were the kennels and holding areas clean?
Yes, they were spotless
Was your pet anxious to leave this veterinarian's office?
Yes, my pet seemed extremely distressed the whole time we were there
Was this veterinarian friendly?
Friendly Enough
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
by Anonymous xxx.xxx.237.90
May 30, 2013
Our dealings with Jeanne Koploy and her Del Mar Pet Hospital were dire and ultimately fatal to our dog, and best friend, and so to save others from having their dog misdiagnosed and possibly dying (as was our case), we are making this post urging others to AVOID DEL MAR ANIMAL HOSPITAL AT ALL COSTS--to SAVE the life of your beloved pet, find a better and more experienced veterinary office.

We took Inky in with labored breathing, the day after having an attack where he slightly passed out (he had been having itchy allergy issues the week before.) We saw Dr. Jeanne Koploy, the owner of the Del Mar facility (for some 20 years we were told). Dr. Koploy looked over Inky, including listening to his heart, and then told us that he was having allergy issues; that he needed some teeth (molars) pulled, and his teeth cleaned; she surmised that between the allergies and the teeth (possible swelling), he was having trouble breathing. She prescribed an antihistamine, expressed his anal glands ($24), and sent us home with a written estimate for teeth cleaning. She did blood work, and assured us Inky's breathing was nothing serious, and he should be breathing better soon.

Inky's breathing got much worse overnight. We went back to Del Mar, and this time saw Dr. Molly Takabury. Dr. Tackabury instantly noticed a heart murmur and recommended X-rays. Two hours later she was telling us that Inky had fluid in the lungs due to congestive heart failure; she gave us the meds for CHF, and told us the next 72 hours would be crucial. She said to keep him inactive and get food and water down him.

We loved and stayed with Inky for the next 48 hours, (his breathing did get a little better) until he died in my arms, two days after leaving Del Mar. Dr. Takabury was very informative and did find what was wrong with Inky. Unfortunately due to the incompetence of the owner/managment, Dr. Koploy, we cannot recommend anyone take their pet(s) to Del Mar for any reason or to see any doctor in practice there. The antihistamine that Dr. Koploy wrongly prescribed for Inky causes breathing difficulties, and probably worsened his compromised lungs (fluid in his lungs, a secondary condition caused by his sudden onset CHF.). Rather than receiving the proper care from Dr. Koploy, our Inky probably lost his life faster than he should have!

This is a practice where the incompetent head doctor (owner) sent home a beloved family member with undiagnosed congestive heart failure, and instead, gave him a medication that worsened his already compromised breathing; not to mention an estimate for teeth clueing--a further $500 charge/profit for her business. Had Inky been treated with the proper meds 24 hours earlier than he had (when he first saw Dr. Koploy), he might still be alive today (we realize that no dog can actually be cured from CHF, but some live decent lives for up to a few years).

PLEASE--join us in avoiding Del Mar Pet Hospital for any and all reasons. Our beloved family members deserve better and more accurate care than most of this hospital can provide.
by Anonymous
September 27, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Would you recommend this provider to others?
I Already Have
by Anonymous
June 24, 2011
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Aptos, CA 95003