Crossroads Towne Center Animal Hospital

Crossroads Towne Center Animal Hospital
Crossroads Towne Center Animal Hospital 12751 West Bell Road Suite 3 Surprise, AZ 85374
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Compassionate Vet.
by Maureen C. Kalb xxx.xxx.182.58
November 19, 2021
Dr.Leber and staff are amazing. I have been going to them for years and have referred friends as well. They value their customers and have helped me many times in different circumstances to provide my pets and myself with everything I needed very fast.
by ANGELA NICOLE LEAL xxx.xxx.222.11
March 03, 2021
Have been very good to our 2 dogs. Saved our friends several hundred dollars on teeth cleaning and did an excellent job. Not 24/7, but their full operation was explained right in the beginning.
by Craig xxx.xxx.13.12
May 06, 2019
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
How would you compare this provider to others in his/her field that you have visited?
Wonderful
Did you leave the office feeling satisfied with your visit?
Yes
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
by Ramona McKittrick xxx.xxx.21.242
May 21, 2014
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Completely!
Was the waiting area spacious?
No, but I can always find a seat
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
by Sly xxx.xxx.88.34
August 29, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.116.51
June 18, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.106.80
February 16, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did the veterinarian allow you to stay with your pet at all times?
Yes
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.211.24
January 14, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by cg55 xxx.xxx.123.161
July 19, 2012
The medical care here is the equivalent to taking your child to a county hospital. I can't afford high end, Mayo Clinic level, care for my puppy, but I know I can do better than this place. They are under staffed. They give conflicting information and give VERY bad customer service. My puppy had an umbilical hernia. The sutures were HORRIBLE! A child could have done better. They sutures are normally in for 10-14 days. I could see the healing process had progressed faster than normal. I called to get them taken out on day 7 and the receptionist refused to let the doctor see my puppy!!!!. I took him to another Vet (All Star Animal Hospital - Mayo Clinic level Care...Bell and 303). The doctor started to tell me the 10-14 I already knew...but he was much nicer than the other place. I showed him the sutures and he immediately removed them. Crossroads Towne Center is never going to see another one of my animals!!!
by JC xxx.xxx.137.65
July 16, 2012
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