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Emergency And Specialty Animal Medical Center

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Emergency And Specialty Animal Medical Center
Emergency And Specialty Animal Medical Center
(4 Reviews)
> Get Phone Number & Directions
22708 Highway 25 Birmingham, AL 35243
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Consumer Feedback

(4 Reviews)
DO NOT EVER GO HERE! THIS PLACE (ON ACTON ROAD) KILLED MY CAT! I am heartbroken and in shock. They supposedly examined my cat, which had been injured, took x-rays and sedated it- would not let me see the cat or take the cat home unless I paid them over $500. They refused to take any payment besides cash, which I did not have in the middle of the night. I gave them what I had- about $100 with the understanding that I could return the next day with the balance and pick up the cat. When I returned, they informed me that the cat was dead. They did not tell me this when I called earlier to check on the cat and did not tell me until after I had paid their outrageous bill. I believe that they put the cat down, thinking that I might not return, and not even waiting to find out. I was also not even permitted to speak with the doctor after the initial exam- only the very bossy and mean receptionist "Barb", who lied to me repeatedly and probably was responsible my cat's death. This place is an absolute nightmare!
by Charles S. xxx.xxx.31.151
January 13, 2015
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was the waiting area spacious?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
August 31, 2011
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
April 24, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
April 04, 2011
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Map and Directions
22708 Highway 25, Birmingham, AL 35243