Reviews for Carson Road Pet Clinic in Birmingham, AL

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Dr. Milledge may be good for giving puppies and kittens their shots but when it comes to the life and death treatments of your beloved fur family members; seek another vet. He killed my dog by not admitting her problem was beyond his scope of expertise. He allowed her to be "observed" without treatment for over 8 hours and sent her home at death's door with "just watch her" as his advice. No treatment. No help. Yet he charged me for his time and trouble. Since it was by then after hours, I had to take my girl to the ER clinic. Several thousand dollars later of tests and unanswered questions, they sent us home. Again, no help. This clinic was a referral from Dr. Milledge. Should have known better. I take my girl to a GREAT vet on the other end of town who was referred to me by a friend. By then, my girl was knocking on death's door. The vet there properly diagnosed my girl as in heart failure. How could two other vets have kept my girl for two days and both couldn't figure it out in all that time, yet a third vet found it in minutes? My girl died and part of me died with her. My new vet is the third vet who has compassion and knowledge of canine problems that Dr. Milledge does not have in all the 20+ years I took my animals to him. After my girl died, NO ONE at Dr. Milledge's practice called to check on me or to send a condolence card. To this day, I have not heard one word from him or any of his staff. You would think that someone who treated my many animals and reaped the $300 to $1000 per month I spent at his practice would have had the courtesy to say, "I'm sorry". His silence is an effective declaration of GUILT. So, do yourselves a favor and find yourselves an actual vet who knows more about treating animals than standing around scratching his head and saying, "I don't know".

by Really Pissed Off xxx.xxx.120.50

August 31, 2016

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I have used carson rd. pet clinic for years or should i say decades. Dr. Milledge is probably the best doctor in the state of Alabama. He is extremely knowledgeable and has more experience yhan any vet around. I would not take my pet to anyone else. Oh, and the cost is more than reasonable. Dr. Milledge is concerned with the health of your pet and sure every business is there to make money, but at Carson Road Clinic they strive to take care of your pet and do not rake you over the coals when it comes time to pay your bill. You cannot find another pet doctor in this area that will take better care of your pet.

by Terry Bates xxx.xxx.10.106

July 29, 2016

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by jeff mcgee xxx.xxx.19.241

November 04, 2015

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Would you recommend this provider to others?

Yes

Were the waiting room chairs comfortable while waiting for your pet?

Yes

Were the waiting room chairs comfortable at this animal hospital?

Yes

Was the provider's staff welcoming to you?

Yes

Did this veterinarian answer all of your questions?

Every question I had was answered thoroughly

by Sandy xxx.xxx.94.75

May 06, 2014

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Is this provider willing to pursue advice from other providers when necessary?

Yes, they were willing to ask for advice when necessary

Does this provider adhere to the customer is always right policy?

Yes, they listen to all complaints and make every effort to correct the situation.

Was this provider late to your appointments?

Not at all, I showed up early and they were ready to see me

by alex xxx.xxx.19.243

January 10, 2014

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Was it easy to make an appointment with this provider?

Yes! It was effortless!

Is this provider's business conveniently located?

Absolutely! It is right off the freeway and close to everthing

Does this provider give unbiased advice?

Absolutely! I always get sound, helpful, and completely unbiased advice!

Does this provider remember you and your circumstances at every appointment?

Definitely! They always remember me and make me feel important!

Was this veterinarian compassionate when your pet was sick?

They were incredible. They consoled me and even gave me a hug.

by Anonymous xxx.xxx.99.108

January 11, 2013

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Did this provider seem up-to-date with the current advancements in their field?

Yes

Was this provider's office too cold?

No, it was fine

Does this provider remember you and your circumstances at every appointment?

Yes

Did a staff member acknowledge or greet you when you entered?

Immediately! They gave me a friendly greeting as soon as I walked in

Did this provider leave you unattended for an extended period of time?

No, I was always attended to

by Anonymous xxx.xxx.129.234

October 25, 2012

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Was this provider's office clean?

Yes everything was neat and sterile

Did this provider have an entertaining selection of waiting room magazines?

Yes

Is this provider willing to pursue advice from other providers when necessary?

Yes, they were willing to ask for advice when necessary

Does this provider treat their staff well?

Yes, they treat their staff with respect

Did this animal hospital use current and safe equipment?

Yes

by Anonymous xxx.xxx.248.248

September 28, 2012

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Did this provider answer all of your questions?

Yes

by Anonymous xxx.xxx.77.200

June 07, 2012

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Did this provider answer all of your questions?

Every question I had was answered thoroughly

Was this provider's staff friendly?

Yes, they went above and beyond

Did you leave the office feeling satisfied with your visit?

Completely!

Was this provider's office easy to locate?

Absolutely! It couldn't have been easier!

by Anonymous xxx.xxx.92.42

May 14, 2012

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