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Altadena Valley Animal Clinic

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Altadena Valley Animal Clinic
Altadena Valley Animal Clinic
(7 Reviews)
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2898 Acton Road Birmingham, AL 35243
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Good
by D xxx.xxx.7.53
October 10, 2014
I have recently started boarding my dog, Tinker, at Altadena Valley Animal Clinic. Before leaving my baby, I went by the place to check it out. The staff was very helpful and happy to show me every aspect of what my dog's stay would entail. They showed me the suites that they have, and while extremely nice, it was a little pricey for me. The kennel boarding was very reasonable and I was told I could bring whatever I wanted for Tink to have with her while she stayed. As I was touring the clinic I noticed that all the dogs in the kennel had lots of bedding and all seemed very happy. Tinker has stayed at the clinic three times now, and every time she comes home, she is happy. She even gets excited when we pull in the parking lot and is eager to go inside! (Never happened at our previous vet) I am very pleased with the staff, the vet, and the facilities. I would highly recommend Altadena Valley Animal Clinic!
by Jennifer Hutchison xxx.xxx.78.178
July 11, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.178.163
February 23, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this animal hospital's staff friendly?
Yes
by Anonymous
January 25, 2012
I brought my cat in because he was having trouble breathing. I took him to a new clinic because I moved. Altadena Valley said that he potentially had asthma. So they gave him a shot of antibiotics, steroids, and a bronchodialator. Then prescribed medication. They also suggested a 350 dollar sonogram. At the end of the day, I had a 300 dollar vet bill. My mom suggested I get a second opinion. I did. The steroid gave him a high fever he didn't have when I took him to Altadena. Also, the antibiotics Altadena gave me wouldn't help with his problem. They said the sonogram, although necessary, didn't have to be immediate because it's not an emergency. So one medicine was unnecessary, one gave him a fever, and the other was the wrong kind. My cat could have died if I didn't have the sense to get a second opinion.
by Anonymous
September 09, 2011
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They have a huge selection of medication available for pets and fully explain the benefits and possible side effects that each one presents. They also provide flea protection by the month, if you prefer to buy it that way. It's such a great place.
by Anonymous
August 30, 2011
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was your pet anxious to leave this veterinarian's office?
Extremely anxious! My pet was so relieved when we left
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
July 03, 2011
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Map and Directions
2898 Acton Road, Birmingham, AL 35243