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Healing Springs Animal Hospital

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Animal Hospitals

Healing Springs Animal Hospital

Galax, VA

Cassell James H DVM

Galax, VA

Fincher Donald S DVM

Galax, VA

Fincher Donald S DVM - RES

Galax, VA
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Healing Springs Animal Hospital
Healing Springs Animal Hospital
(5 Reviews)
> Get Phone Number & Directions
107 Nuckolls Curve Road Galax, VA 24333
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
3 star average for Recommended
Value
5 star average for Value
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
Were the examining rooms clean and free of odor?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by KHRIS xxx.xxx.141.57
October 18, 2013
This practice has been great and always getting better. They did another great job for me being responsive in the middle of the night recently and thought I owed them a review. My friends have been telling me they are seeing other vets who don't answer their calls after hours. That's crazy.

Healing Springs just started endoscopy spays and surgeries. They can do echos on dog hearts. They are so responsive to what clients want, their spay sign up for now looks like a shopping list. You can get a no frills basic spay at a very reasonable price or you can get the best spay and all the safety protoocols done with their new endoscope. It's up to each person. I don't always chose their top end advice, but I like that I have my choices and that I see vets that know the difference.
by dlineberry xxx.xxx.54.133
December 23, 2012
Prices - good. Quality of Care - Excellent. Busy- they get busy and I sometimes have to wait, but not always. On-call service - the best around if you are a current client. Hours - the best I've seen. Staff- friendly.
by Rodney Miller xxx.xxx.106.91
November 16, 2012
Recently purchased a new puppy - recently moved back to the area after being gone for a few years, so I've been in the market for a new vet. Picked Healing Springs to try for the puppy's 9-12wk vaccinations. We arrived for our 9am appt right on time, but I knew things weren't looking good when I had to tell the receptionist my name 4 times, and that we were new clients. Especially when I could see her computer screen myself, and saw "New Client" in yellow.
Nevertheless, kept a positive attitude, filled out our paperwork, and sat to wait. The office wasn't really busy, 2 other people besides me and a few came in for grooming appts....However, we sat for 40 minutes before anyone came out for my pup - they took her away from me, which I HATE, but allowed because I was told they were only going to take her back to go ahead and clip her nails. 15 minutes later, after sitting in the lobby sick to my stomach because I could hear her screaming in the back, someone came out, handed me her carrier, told me she looked good and they'd see me in 3wks for her next booster.
Excuse me???? Who are you? Are you the vet? If so, which vet? What does she weigh? What about her diet, what I'm feeding her - what about the fact that worms have been driving my puppy crazy for the past 2 nights?? I tried to ask some questions there in the lobby - nope, she obviously didn't have time.
By then I knew we would not be returning.
We go stand at the reception desk, where I had to tell another receptionist who I was an additional 4 times in order to pay our bill - this is after I saw another member of the staff point me out as the puppy's owner. Twice. When I asked for a print-out of what shots my puppy had been given, the receptionist very rudely informed me that she was getting it - apparently I should have been sorry that I interrupted her ooohing & aaahing over the pregnant woman who had come in behind me.
Oh, I also enjoyed the fact that when we left, I turned around facing the building and could clearly see a doctor performing surgery on an animal through the window at the front of the building. Glad I didn't have a small child with me. Glad I didn't look too closely, either.
So if you're a fan, and you think they provide excellent care - I'm glad, because obviously you've had an experience that I did not. However, we will NOT be returning, and I will NOT be recommending Healing Springs to anyone else.
by Nicki xxx.xxx.70.199
November 07, 2012
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. Equipment is state-of-the-art. The vets are a group of honor society, scholarship winning, magna-cum laude graduates, and the like. Their diplomas, awards, and credentials take up a whole wall.
by Anonymous
January 25, 2012
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Map and Directions
107 Nuckolls Curve Road, Galax, VA 24333