MaryAnn Johansen, DVM

MaryAnn Johansen, DVM
Converse Animal Hospital 7985 fm 78 San Antonio, TX 78244
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Was this animal hospital's staff friendly?
Friendly Enough
Were the examining rooms clean and free of odor?
Yes
Would you recommend this animal hospital to others?
No
Did you feel that this veterinarian's pricing was fair?
It wasn't too bad, but I'm not sure I got my money's worth.
Did this veterinarian answer all of your questions?
Some were answered
by Anonymous xxx.xxx.45.83
March 12, 2014
Was this animal hospital's staff friendly?
Friendly Enough
Were the examining rooms clean and free of odor?
Yes
Would you recommend this animal hospital to others?
No
Did you feel that this veterinarian's pricing was fair?
It wasn't too bad, but I'm not sure I got my money's worth.
Did this veterinarian answer all of your questions?
Some were answered
by Anonymous xxx.xxx.45.82
March 12, 2014
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by anonymous xxx.xxx.141.2
January 03, 2014
They were extremely friendly and exceptionally busy, Even though they were busy, they provided me the time I needed to conduct the business at hand. Not only were they friendly to me, but they treated my pet like it was my child (maybe even better :-) ). I'm confident they always have my best interest at heart. I don't know of anywhere else that would've taken better care of me. I had a great experience. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I feel extremely comfortable that my pets receive the best care, from the Dr down to the technicians. They treat my pets with love and compassion. There are multiple doctors in the office and I feel confident that each one of them have the knowledge and compassion to take care of my four-legged family. I will be honest with you, you could not pay me to change vets.
by Andrew Alaln xxx.xxx.45.83
September 11, 2013
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did this provider have reasonable prices?
No, it was expensive.
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.164.245
July 02, 2013
Did this veterinarian answer all of your questions?
Some were answered
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Was this provider's office clean?
No, I didn't feel comfortable at all
by Anonymous xxx.xxx.197.128
January 04, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to relax during your appointment?
Yes, I was completely at ease
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
June 21, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider have reasonable prices?
Absolutely!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
May 18, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
May 15, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
May 09, 2011
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