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Bulverde Creek Animal Hospital

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Bulverde Creek Animal Hospital
Bulverde Creek Animal Hospital
(10 Reviews)
> Get Phone Number & Directions
21950 Bulverde Road San Antonio, TX 78259
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Was it easy to make an appointment with this provider?
Yes
Does this provider treat every client equally?
Sometimes, but not all the time
Was this provider's office too loud?
No, it wasn't too loud
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.52.213
January 22, 2013
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was the waiting area spacious?
Yes
Was this veterinarian friendly?
Friendly Enough
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.88.154
November 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.197.210
August 29, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
January 05, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider late to your appointments?
No, they were on time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
by Anonymous
November 09, 2011
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
September 16, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
September 16, 2011
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
by Anonymous
September 07, 2011
Was this provider's office too cold?
No, it was fine
Was it easy to make an appointment with this provider?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you leave the office feeling satisfied with your visit?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
March 09, 2011
This place is the absolute worst. They do not care about your pet, they care about money. It's all about money. We had an emergency with our poodle absolutely screaming and crying when trying to deficate. It was a Wednesday morning and it had been going on for 2 days. So they said I could come in and the "office visit" was 47$. Having been unemployed for 2 yrs, I could handle the 47$, but if anything else needed to be done "could I pay on Friday", I asked. I said they could take down my credit card and it would be fine Friday. They called me and ask if they could do some probe or something and there was a charge. Fine. Then the doctor called me, and said to me "I can't find anything. No parasites, worms, nothing." The only thing he suggested was an XRay and that was $80 "and I understand paying for it is a problem". Okay, can I pay everything but the 80$ untl Friday. My puppy was dying, or so it sounded to me. NOPE. So I went to pick up the dog and it cost me $127.00 to NOT find out what is wrong with her. What was my $47.00 for? To walk in the door? He even heard her screaming and did nothing about it. Shouldn't a vet be like a pediatrician for your child? Where is the compassion? I wouldn't take a plant to this man...he'd kill it too. This "man" is definately in the wrong profession.
by Anonymous
March 04, 2011
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Map and Directions
21950 Bulverde Road, San Antonio, TX 78259