West Loop Animal Clinic

West Loop Animal Clinic
West Loop Animal Clinic Lufkin, TX 75904
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
July 25, 2011
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
July 01, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Would you recommend this provider to others?
I Already Have
Did you experience unnecessary pain during your visit?
No
by Anonymous
May 16, 2011
Are you going to visit this provider again?
Without a doubt!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
May 13, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
April 25, 2011
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
April 16, 2011
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Are you going to visit this provider again?
Without a doubt!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
April 01, 2011
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