Henderson County Veterinary Hospital Inc

Henderson County Veterinary Hospital Inc
Henderson County Veterinary Hospital Inc 9728 SH 31 West Athens, TX 75751
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Would you recommend this animal hospital to others?
I Already Have
by Anonymous xxx.xxx.163.180
December 19, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this animal hospital use current and safe equipment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.109.157
October 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.100.179
August 28, 2012
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
January 23, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this veterinarian friendly?
Yes
Does this provider offer flexible appointment times?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
December 10, 2011
I thought their pricing was very fair. I have been to other places that charge an arm and a leg and I was happy to see that they weren't one of them. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people!
by Anonymous
August 15, 2011
Did you feel safe in this provider's care?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
August 11, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They have really great customer service here. They always put their customers first, regardless of the situation. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by Anonymous
June 02, 2011
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