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Tri City Small Animal Clinic

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Tri City Small Animal Clinic
Tri City Small Animal Clinic
(13 Reviews)
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Rutherford, TN 38369
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
They took great care of my daughters cat. He ended up passing away, but the Dr and staff were excellent in treating him. Didn’t drag it out with expensive tests. I now have a new kitten who is treated with the same excellent care
by Jan xxx.xxx.138.220
June 30, 2020
Dr Gordon and her staff have always been kind and considerate with my pets. She is very knowledgeable and has taken care of my family of dogs for years. WHen my old dog had to be put to sleep she provided the end of life care just as she provided his life care. They are like my family.
by Rebecca Beckett xxx.xxx.204.84
July 03, 2018
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Did this Provider let you know upfront what the approximate cost of the services would be?
Yes
by Anonymous xxx.xxx.204.58
October 03, 2014
I love this clinic. They took care of my Sandy for 14 1/2 years and was there for me when we had to put her down. She was old and couldn't get around anymore. I took her there for everything she needed and they love her and she loved them. I received a sympathy card today in the mail and I wanted to tell them how much i appreciated the whole staff. Love you all and thank you for taking care of Sandy..
by Barbara Pack xxx.xxx.107.10
April 23, 2013
I think they are the best ever. I live in Florida and actually bring my dog up every Christmas to get her annual shots and checkup. I ever call and order anything I need during the year from them. They are the best.
by Bob xxx.xxx.80.151
March 09, 2013
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Everyone in my community knows that they are the absolute best in the field. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I have been there on many occasions as well as my family with their pets. One time my dog had to be sedated to work on her, and they let us stay back there until she was asleep. They talk to the animals to calm their nerves. Love them!
by Ashley xxx.xxx.158.6
February 08, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this veterinarian fully explain your pet's condition?
Absolutely not. I had no idea what my veterinarian said to me.
Were the restrooms clean at this provider's office?
No, they were disgusting
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
by Lonnie xxx.xxx.150.216
November 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.161.202
June 02, 2012
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
by Anonymous
August 22, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 06, 2011
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Map and Directions
Rutherford, TN 38369