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Autumn Hills Veterinary Clinic

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Autumn Hills Veterinary Clinic
Autumn Hills Veterinary Clinic
(7 Reviews)
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5312 Sheridan Lake Road Suite 107 Rapid City, SD 57702
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was the waiting area spacious?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.164.226
June 06, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.232.235
April 05, 2013
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. The office was very easy to locate. I didn't have any trouble finding it at all. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I will definitely refer my friends and family here. They were great and I think more people should know about them. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.

I have had to call on several occasions after hours with questions and emergencies. The Dr. has always been prompt and extremely helpful in providing care for my dog Sam. I really do appreciate his professional and caring attitude.
by Jim xxx.xxx.193.2
December 17, 2012
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
by Anonymous
December 13, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
December 09, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's staff friendly?
Yes
by Anonymous
July 15, 2011
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
May 31, 2011
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Map and Directions
5312 Sheridan Lake Road Suite 107, Rapid City, SD 57702