They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. I will never take my animals here again, nor will I recommend this hospital to anyone. I don't want anyone else to experience what I went through. Vicky was very rude on the phone and hung up on me!!