Rocky Hill Veterinary Clinic

Rocky Hill Veterinary Clinic
Rocky Hill Veterinary Clinic West Chester, PA 19380
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Very compassionate staff. Dr. McGrath is amazing with all animals.
GrammyG
by GrammG xxx.xxx.252.75
August 06, 2018
Great with appointments, great with my cats. They are all different ages so they require different care and they take great care of all of them.
by Dani xxx.xxx.244.227
May 04, 2015
The chairs in the waiting area are pretty average. Not super deluxe but not horribly uncomfortable either. The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people! I thought their pricing was very fair. I have been to other places that charge an arm and a leg and I was happy to see that they weren't one of them. I have never seen my pets so calm at the veterinarian before. They really seem to have such a gift with animals here. They don't offer emergency after-hour services, but I've developed a relationship with another veterinary hospital for the weekends that also has an emergency service and they are more than adequate.. Dr. McGrath has exceptionally wonderful, diagnostic hands and is accurate beyond expectation. He has a calming manner with pets and pet parents. He is empathetic and particularly patient when he has to euthanize an animal. His wife and tech are friendly helpers who also love animals in general and their patients specifically. They become friends to the pet family.
by Joan Morein xxx.xxx.40.175
March 21, 2014
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.149.27
July 07, 2013
Was this veterinarian friendly?
Extremely Friendly
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.54.159
June 18, 2013
Would you recommend this animal hospital to others?
I Already Have
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this veterinarian have a large selection of medication available for your pet?
They had some medicine, but it really needed to be restocked
by Anonymous xxx.xxx.70.127
May 03, 2013
I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions. It was great to be able to talk to such a skilled staff. They would never leave me unattended and they always go the extra mile to make me feel cared for. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately. The kennels and holding areas in their office were some of the cleanest I have ever seen. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them.
by Anonymous xxx.xxx.146.54
April 25, 2013
Was it easy to make an appointment with this provider?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.124.70
February 19, 2013
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