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Valley Veterinary Hospital

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Phoenixville, PA

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Valley Veterinary Hospital
Valley Veterinary Hospital
(7 Reviews)
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- Phoenixville, PA 19460
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Staff
4 star average for Staff
Would you recommend this provider to others?
No
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did you feel that your waiting time was acceptable?
Somewhat
Does this provider have a good professional reputation within your community?
Yes
Do you feel like this provider's office is well staffed?
Yes
by Ella P. xxx.xxx.228.199
July 10, 2014
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.53.149
July 25, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider have reasonable prices?
Yes
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Does this provider promptly return your phone calls?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.177.111
May 01, 2013
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.177.111
January 30, 2013
Did this veterinarian fully explain your pet's condition?
No, I left frustrated and confused
Was this veterinarian gentle when caring for your pet?
Not really, it was a little upsetting
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat every client equally?
No, they definitely favor certain clients
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
by Anonymous xxx.xxx.25.244
October 30, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did the veterinarian allow you to stay with your pet at all times?
Yes
Did this provider use excessive foul language?
No
by Anonymous
January 17, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider offer any coupons, discounts or promotions?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
January 06, 2012
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Map and Directions
-, Phoenixville, PA 19460