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Marcia and Mark Felton, D.V.M's / owners

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Marcia and Mark Felton, D.V.M's / owners
Lower Umpqua Veterinary Clinic
(10 Reviews)
> Get Phone Number & Directions
199 Port Dock Reedsport REEDSPORT, OR 97467
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I really think that they are awesome and can't do know wrong ever even when the fixed me and then when I ate some and I was sick had to stay all night I love this place
by Star rose allen xxx.xxx.0.92
November 21, 2023
I had to call one evening as my dog wasn't feeling well and hadn't eaten or drank in 2 days. Mark agreed to come in at 7:30 pm and see my little guy. It was not a quick visit. He did a lot of trouble shooting, blood work etc.. He spent over 2 hours with my little guy and was obviously concerned. We agreed that I would bring him back the following day for follow up.
I ended up leaving him overnight and he spent 24 hours + at the clinic. Not only was the Vet Mark so kind, his staff were all amazing. Keeping me posted on his condition. My little guy is home now and doing so much better. After all the testing he was diagnosed with some type of bacterial infection. He is doing much much better day and I have him home with me. Thank you Mark and all the kind staff.
by Sandra White xxx.xxx.85.35
April 30, 2020
Visited for the first time today. Very busy clinic. Thorough and personable. I will definitely go back.
by Linda Moy xxx.xxx.231.158
December 01, 2017
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Would you recommend this provider to others?
Absolutely Not
Did your provider offer a holistic approach to your experience with them?
I was so disappointed that this provider barely took my concerns into account let alone offering any value that could possibly be from a holistic point of view.
Does the provider's staff maintain a professional appearance?
Not really
Did this provider seem current about the latest advancements in their field?
Not really
by Anonymous xxx.xxx.244.133
October 30, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes
Were the restrooms clean at this provider's office?
No
Did you feel that your waiting time was acceptable?
Absolutely
by Anonymous xxx.xxx.29.128
April 29, 2014
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Were the kennels and holding areas clean?
No, I was really surprised by how gross they were
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.61.42
February 06, 2014
Were the examining rooms clean and free of odor?
Absolutely not, they were disgusting and smelled so bad!
Is this business in a safe neighborhood?
No, I didn't feel safe
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did this provider use excessive foul language?
No
Did you leave the animal hospital feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.63.91
November 07, 2013
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.62.45
July 18, 2013
I have a difficult time trusting vets in our area until I found this one. This veterinary was absolutely the best.
by Miss boxer dog xxx.xxx.36.10
April 18, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider listen to your input and concerns?
Yes
by Anonymous
October 02, 2011
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Map and Directions
199 Port Dock Reedsport, REEDSPORT, OR 97467