Reviews for Will Rogers Animal Hospital in Oologah, OK

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I took my cat to Will Rogers Animal Hospital on a Thursday morning as she was not eating & a little lethargic but alert & walking. We authorized them to do blood work & other tests. They called Thursday around noon & asked if they could do a leukemia test stating she was running a fever and they would call with the result. I never heard back so I called later Thursday afternoon for an update & was informed the test was negative. Her condition was the same & still hasn’t eaten. Friday I called again to check on her & the front desk told me she was doing the same however her temperature was normal & if she ate she could come home Saturday. I called Saturday morning & again they told me her temperature was normal but she still hadn’t eaten. I stated I could pick her up & see if perhaps being home would help and they agreed. She was put in her carrier & brought out yowling so I was happy to hear her as I paid my bill and got the antibiotics. When I got home to get her out of the carrier I noticed a huge baseball size lump on her left shoulder down her leg and she wouldn’t get up. I called back immediately & she said to bring her back in & they would look at her. When I got there she told me that she wouldn't be still last night & it was just fluids but it would absorb they just forgot to tell me she couldn't walk. I asked if I could give her nutri-cal since she hadn’t eaten since I dropped her off. I get back home & realize it’s not the lump on her shoulder keeping her down that something was terribly wrong. She couldn’t see; she was blind & had no strength to even hold her head up. They never told me anything was wrong or that she was so sick but just that she had a fever, then it was normal but she wasn’t eating. Not once was I told her condition had changed from when I brought her in. I am certainly not a veterinarian & had no clue what she needed. She started having seizures & screaming so I took her back to Will Rogers Animal Hospital & I was rudely told I needed to take her to an emergency clinic. Catoosa Small Animal Clinic was absolutely stunned that Dr. J C Bryson & Dr. Wallace would ever let my beloved kitty leave their clinic or that they wouldn’t inform me of her dire condition. They examined her & said she was hemorrhaging over her entire body; she had blood in her urine & was having brain seizures. Had I not picked her up she would have had a horrible & slow painful death. They said they may not have been able to save her from the get go but they would have kept me informed of any and all changes & that they would have found out what was wrong with her. With all of this new information we agreed it would be best to end her suffering. I also have a video showing how they sent her home which will make you physically sick. Monday I called to speak to either vet & never got a return call. I took the extra step & wrote a letter to them of everything that had transpired & hand delivered it. The office was packed & I did not make a scene even though my heart had been ripped out & I felt nothing but sheer anger & disappointment. I pulled one of the girls aside & privately told her what happened & asked to speak to one of the vets. They wouldn't see me so I asked for either of them to call. I never got a call even after multiple calls to speak with them over the course of two weeks. Extremely poor communication to say the least & they did not state the condition of my beloved kitty. I will never step foot in that clinic again. I'm amazed at the stories similar to mine & wish more people would tell their unfortunate experiences such as I am. I hope no one has to experience the heartache of their treasured animal like I did. I trusted JC Bryson & Ron Wallace to be competent Veterinarians who would treat my animals with care, compassion & keep me informed but they failed miserably.

by Becca Thornton xxx.xxx.98.228

April 20, 2015

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Did this provider answer all of your questions?

Yes

Was this provider's staff friendly?

Yes

Did you leave the office feeling satisfied with your visit?

Yes

Was this provider's office easy to locate?

Fairly Easy

by Anonymous xxx.xxx.205.2

April 12, 2012

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Did this provider seem irritated to be working with you?

Not at all, they were glad to help me with anything I needed

Did they follow up with you after your appointment?

Yes, they made sure I had everything I needed!

Did you have to wait long after you arrived for your appointment?

No, they were ready for me right after I arrived.

by Anonymous

April 04, 2011

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