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Ranchwood Veterinary Hospital

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Ranchwood Veterinary Hospital
Ranchwood Veterinary Hospital
(11 Reviews)
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10505 South Santa Fe Avenue Moore, OK 73170
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
It amazes me sometimes how businesses treat clients and this place just boggles my mind? I think they maybe good vets for most things but they were never able to figure out digestive issues with our rescued Pomeranian. Dr. Coppedge actually made the issue worst with all the steroids she gave the pup and actually caused the inflammation to get worst. We finally found a Vet in Newcastle that put our dog on the proper medicine and diet that fixed the poor dog suffering. We had all three of our dogs going there at one time but Dr. Coppedge would talk to us at first but afterwards she always relay the dogs condition or issues through the vet tech so you never could ask a question directly to the vet, even over the phone. I caught her one time (and the last) as she was leaving the office and she looked like a deer in the headlights. It was easy to tell she didn't want to deal with the public directly. I thought that was really strange being in a profession that requires them to deal with clients. The first time we saw her she said it was great that I was an animal biologist that I would be on the same level of understanding. That doesn't work at all if you don't like dealing with the public, so sad.

I didn't post this at the time but when they wouldn't return messages left for the groomer, I thought these issues need to be made public so people know what to expect at this business!!!. The sad thing, they didn't have the fortitude to just tell us what their rule/practices were, rather than just ignoring my messages is just poor business practices. So sad that they can't be straight forward:(
by Eric Van Eck xxx.xxx.49.238
September 19, 2019
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.250.64
August 21, 2013
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.201.147
June 26, 2013
Are you going to visit this provider again?
Without a doubt!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.114.233
May 13, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous xxx.xxx.47.181
October 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.122.149
March 16, 2012
Wow is all I can say about them. I have seen some vets become callused and unemotional but you will not find that here. The veterinarian and staff are extremely friendly and treat pets as if they are a part of the family. I could really tell how much they love animals. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They always made sure that I wasn't in any pain. Everyone in my community knows that they are the absolute best in the field.
by Anonymous
January 14, 2012
Did this provider answer all of your questions?
Yes
by Anonymous
June 17, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
May 24, 2011
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. My pets love it here and they are never anxious to leave (however it could be due to all the fun treats they get) .
by Anonymous
April 29, 2011
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Map and Directions
10505 South Santa Fe Avenue, Moore, OK 73170