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Rick Whitacre, DVM

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Rick Whitacre, DVM
Olde Falls Road Small Animal Clinic
(10 Reviews)
2615 Olde Falls Rd Zanesville, OH 43701
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Awesome service!
by Caitlin xxx.xxx.240.50
November 14, 2015
I love Dr Whitacre and his staff. No matter how busy they are they always take their time with us. One of my dogs is not comfortable with strangers, but she has loved Dr. Whitacre since the first time she met him. He and his staff are wonderful. It doesn't matter if it is a routine visit or an emergency they always make us feel comfortable and well cared for. I recommend them to all my friends!
by Marnie xxx.xxx.255.98
June 27, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider offer flexible appointment times?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.52.97
May 29, 2013
Does this provider give unbiased advice?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it easy to make an appointment with this provider?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.95.90
May 01, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.27.17
January 27, 2013
Would you recommend this animal hospital to others?
Yes
Did the veterinarian allow you to stay with your pet at all times?
Yes
by Anonymous xxx.xxx.159.46
October 03, 2012
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Are you going to visit this provider again?
Without a doubt!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
December 01, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this animal hospital to others?
Yes
Was the waiting area spacious?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 16, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was the waiting area spacious?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
May 20, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Is food and water always available for your pet at this veterinarian's office?
They'll get it for you, but you have to ask several times before they actually do it
by Anonymous
March 09, 2011
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Map and Directions
2615 Olde Falls Rd, Zanesville, OH 43701