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Saint Francis Animal Hospital

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Saint Francis Animal Hospital
Saint Francis Animal Hospital
(8 Reviews)
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Strongsville, OH 44136
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
CAT IS NOW IN ICU FOR 4TH NIGHT AFTER ROUTINE CHECKUP WITH THEM!!! Took my beloved cat Spooky in for vaccines/nail trimming. I couldn’t go in with him bc of Covid, and the vet took it upon herself to administer my cat Depo-Medrol WITHOUT MY CONSENT and tell me after the fact (I wouldn’t of agreed bc of the extra cost) She gave it to him for a mild case of gingivitis that she said could be corrected by more regular brushing. When we picked him up his mouth was hanging open and he looked dazed and confused. He progressively got worse and we had to rush him to the ER. His kidney, liver, and gallbladder are all failing now and it is not looking good. I am still clinging to hope that he will pull through. I can’t say for sure the steroid caused it because of legal reasons but we are gathering ultrasounds and evidence now that is pointing to the steroid shot. I am devastated and have been crying all week. I love Spooky so much and feel so much guilt for leaving him in their care. I don’t want anyone else to go through the hell that I am now. I AM WRITING THIS AS A WARNING IF YOU LOVE YOUR PET PLEASE AVOID THIS PLACE AT ALL COSTS.
by Jennifer Arida xxx.xxx.67.83
July 16, 2020
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you experience unnecessary pain during your visit?
No
by DMD xxx.xxx.12.203
November 02, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.156.46
April 17, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider give unbiased advice?
Yes
Would you recommend this animal hospital to others?
I Already Have
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did this provider listen to your input and concerns?
Yes
by Anonymous
March 11, 2012
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They were very polite and helpful and made sure that I had everything I needed. They have a very good professional reputation. I know that I'm under the care of an expert. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Anonymous
December 21, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this animal hospital use current and safe equipment?
Yes
Was this animal hospital's staff friendly?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
December 20, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the waiting room chairs comfortable at this animal hospital?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
October 20, 2011
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by Anonymous
August 24, 2011
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Strongsville, OH 44136