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Western Reserve Animal Clinic

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Western Reserve Animal Clinic
Western Reserve Animal Clinic
(53 Reviews)
> Get Phone Number & Directions
1199 State Route 7 N Pierpont, OH 44082
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Consumer Feedback

(53 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
We have been going to WRAC since 1998, we would never consider ever taking our dogs anywhere else. They have always treated our dogs with the best possible care.

They have always taken the time to answer all of our questions (and there have been many) and have taken the time to explain any of the procedures that they have done with our dogs( our family).

I love the Vets and staff they are very friendly and helpful. I only wish that they could treat humans too, I would definitely go there too.

Thank you Western Reserve Vets and Staff for treating our dogs like family.
by Anonymous xxx.xxx.128.61
June 04, 2013
Were you able to relax during your appointment?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.18.79
April 30, 2013
We've been going to Western Reserve for a long time & wouldn't take our pets any where else. We had our Mollie there for shots & blood work & the next day we got a call, asking how she was doing. We had a new vet who was very nice.
by Misencik xxx.xxx.41.12
April 29, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was this veterinarian friendly to your pet?
No way!! I would never trust him/her alone with my pet!
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
by Anonymous xxx.xxx.74.62
March 21, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.74.62
March 20, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the waiting room chairs comfortable at this animal hospital?
Yes
by JIM DARBY xxx.xxx.219.86
March 19, 2013
I have visited the Western Reserve Animal Clinic several times, and I'm very happy with them. All the staff is very friendly and they have helped me more then once on an "emergency" case. I have a 2 1/2 year old pitbul and they are very good and caring with him. They have answered all of my questions. One thing I really appreciate is they will call the next day after my visit to make sure that my dog is doing well. I would recommend them to anyone.
by Heidi Orosz xxx.xxx.119.31
March 14, 2013
Did this provider ever postpone your appointment?
Sometimes, a little too often
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Was this animal hospital's staff friendly?
Not Really
by ex-client xxx.xxx.74.62
March 05, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did you feel that this veterinarian's pricing was fair?
Absolutely not. I was shocked and appalled when I paid the bill.
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by Anonymous xxx.xxx.74.62
February 28, 2013

I would like to know what happened to Rhonda??? I heard some disturbing things that happened. I miss her!
by Concerned xxx.xxx.74.62
February 27, 2013
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Map and Directions
1199 State Route 7 N , Pierpont, OH 44082